Tie-Out › Why the numbers differ
Your daily numbers are off by an evening order? Check the timezone the day is cut in.
Shopify’s report uses your shop’s timezone. A tool that cuts days at midnight UTC books an evening order a day late, and sometimes into the next week. We found this in our own product before we fixed it.
| Shopify Net Sales (Central time) | $108.00 |
| Days cut in UTC | $0.00 |
| Difference | $108.00 |
Shopify’s report is in Central time. We found 3 of 52 seven-day windows differing before the fix and 52 of 52 tying after it.
What the app says about it
“with the remaining difference purely due to the time zone cut-off.”
Lifetimely’s help article “Lifetimely vs. Amazon Reporting”, under “Time Zone Swing” (help.useamp.com), read 26 Oct 2026. The article compares Lifetimely with Amazon, not Shopify. It is quoted only to show that a timezone cut-off is a difference the app itself names.
How to check your own store
- Open your shop’s timezone in Shopify settings and note it.
- Find an order placed in the evening on the last day of a week and see which day each tool books it to.
- If the tool books it a day later than Shopify and that moves a week’s total, this is the cause.
No install, nothing kept. Then see ProfitRoot print Shopify’s figure beside its own, with the difference and its cause.
Other causes we have measured: Net Sales higher than Shopify? Check shipping · Off after a refund? Check the date it books to
Install ProfitRoot on the Shopify App Store. One store is a small sample: this page shows a cause, not how often it happens.